Just starting this blog...I'm going to address real customer questions in hopes that I help a few people along the way. Today's question had to do with Brother laser printers. Most people are used to replacing just the toner cartridge in any laser printer...and that toner cartridge has the drum unit embedded in it. Brother does it a little differently. The toner cartridge and the drum unit are two separate pieces. The two pieces slide out of the printer as a unit, you hit a little lever on the side of the drum unit and the toner cartridge should lift out. So, most of the time you will be replacing just the toner cartridge. But, the drum life is not infinite, it has to be replaced as well. Usually a light on the printer will indicate that it is time to replace the drum. Usually, you can through 4-6 toner cartridges before the drum needs to be replaced.
As always, check us out at...www.cwrichmond.com.
Jill
Cartridge World - Innsbrook - Richmond VA
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